Web apps and portals
Give customers or staff a clear place to complete the work that matters.
- Customer and member portals
- Internal tools and dashboards
- Forms, approvals and document workflows
Custom software development · Perth
Software built around the way your business works.
We build web apps, portals, APIs, integrations and payment flows that connect your systems and remove repetitive work.
When custom software makes sense
When standard software is no longer enough.
Custom software makes sense when manual work is costing time, important systems do not connect, or a generic platform cannot support a process that matters to your business.
Your tools do not talk to each other
Important information is split between your website, CRM, accounting and operations tools.
Staff keep re-entering the same information
Orders, bookings or customer details are copied between systems every day.
You need a portal, dashboard or workflow of your own
Customers or staff need a simple place to complete a process that generic software cannot support.
An important process has outgrown the software
The current tool works up to a point, but its limitations are now slowing the business down.
Capabilities
Custom development for Perth businesses and their systems.
Start with the business problem. We’ll work out the right technical approach.
APIs and integrations
Connect the platforms your business already relies on.
- CRM, accounting and inventory integrations
- Booking, shipping and marketing connections
- New APIs, webhooks and integration repairs
Ecommerce and payments
Build payment flows around how your business sells.
- Custom checkout and payment providers
- Deposits, subscriptions and staged payments
- Order, refund and reconciliation workflows
WordPress and WooCommerce
Extend WordPress when standard themes and plugins are not enough.
- Custom themes, blocks and plugins
- WooCommerce and checkout functionality
- Performance, migrations and third-party integrations
Backends and automation
Replace repetitive work with dependable systems and workflows.
- Databases, permissions and admin tools
- Scheduled work, notifications and reporting
- Process automation and legacy-system modernisation
Platforms we work with
We work with WordPress, WooCommerce, Shopify and Stripe, among others. We’ll recommend the platform that best fits your products, processes and budget.
Examples of what we can scope
Four shapes this work commonly takes.
These are illustrations, not case studies. None of them describes a delivered client implementation.
Enquiry to CRM, without the copy and paste
A website enquiry is validated, written straight into the CRM, routed to the right person and acknowledged to the customer, with a record of what happened if any step fails.
- Website form
- Validation
- CRM record
- Staff notification
- Customer acknowledgement
A checkout that matches how you actually charge
A tailored payment flow hands off to the provider. A webhook, handled idempotently so a retried callback cannot double-charge or duplicate an order, then updates the order and the accounting system.
- Custom checkout
- Payment provider
- Webhook
- Order system
- Accounting platform
A portal so customers can self-serve
Secure sign-in gives each customer their own account data, documents and support history, which removes a large share of routine "can you send me..." requests.
- Customer portal
- Secure sign-in
- Account data
- Documents
- Support workflow
WooCommerce that knows what is in the warehouse
A custom plugin connects the store to the inventory or fulfilment system, so stock levels and order status reflect reality instead of a nightly guess.
- WordPress / WooCommerce
- Custom plugin
- Inventory or fulfilment API
- Order status
Process
Make the unknowns smaller before the build gets bigger.
We clarify the workflow, risks and technical approach before committing to a larger build.
- Stage 01
Discover
Understand the users, workflow, systems and constraints.
- Stage 02
Define
Confirm feasibility, architecture, scope, risks and cost.
- Stage 03
Design & build
Deliver working software in visible stages.
- Stage 04
Launch & support
Test, document, deploy and keep improving.
Security and reliability
Built to be secure, reliable and maintainable.
Good software protects the information it holds, handles problems clearly and remains understandable after launch.
Collect only what is needed
Less stored data means less risk and less to manage.
Plan for failure
Validation, permissions, retries and monitoring are designed into the system.
Make handover possible
Clear code, useful tests and practical documentation reduce lock-in.
Ways to work together
Choose an approach that fits the uncertainty.
Custom projects are quoted after we understand the requirement and the risks.
Technical discovery
Define the approach, risks and realistic cost before committing to a larger build.
Best for: Projects with important technical unknowns.
Defined project
Agree on the scope, milestones and deliverables for a well-understood requirement.
Best for: Applications and integrations with clear boundaries.
Staged development
Launch the most valuable version first, then improve it with real feedback.
Best for: Larger systems that benefit from being delivered in stages.
Questions
Custom software questions
What kinds of custom software can you build?
We build web apps, customer portals, internal tools, dashboards, APIs, integrations, payment flows and custom WordPress or WooCommerce functionality. Tell us about the workflow and we’ll help you define the right shape for the project.
Can you connect our existing systems?
Often, yes. We check the platform’s API, your account access and the data that needs to move, then confirm what is feasible before the build begins.
Can you take over an existing codebase?
Often, after a technical review. We assess the code, dependencies, hosting, data and deployment, then recommend whether to continue, improve or replace the parts causing problems.
How do you scope an uncertain project?
We begin with a paid technical discovery when the important details are still unknown. You receive the proposed architecture, key risks and a realistic estimate, and the output is yours to keep.
How much does custom software development cost?
The cost depends on the workflow, integrations, security requirements and amount of uncertainty involved. We start with discovery, then provide a scope and estimate based on what the software genuinely needs to do.
Who owns the code and accounts?
Ownership is set out before work begins. Once the agreed invoices are paid, you receive the original code created for the project and control of the relevant accounts, subject to any clearly listed third-party licences.
How do you handle security and sensitive data?
We minimise stored data and use server-side validation, controlled access, secure credential handling, dependency updates, appropriate logging and encrypted transport. The exact controls are scoped around the information and risk involved in your project.
Have a process your current software cannot handle?
Show us how it works today and where it is getting stuck. We’ll help you work out the best next step.